My swap is stuck on the pop-up window that says 'validating transaction ' for long, what do I do?

Created by RocketX Support, Modified on Fri, 17 Nov, 2023 at 11:11 AM by RocketX Support

If the app screen is stuck on “validating” this happens sometimes when the app is aggregating liquidity or confirming the swap pair with any of our exchange partners. Here are some things you can do:


  • Wait! If you are stuck for more than two minutes on this screen, close the window and then refresh the page and try the swap again. As the funds have not yet left your wallet, there is no harm in doing so.

  • You can also clear the browser cache on your device, refresh the page and re-try the swap combination and there’s a good chance that this will fix this issue


If none of the above work, please consider raising a ticket with the RocketX support team here.

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